Find the supply first

Check a current utility bill and the equipment at the property. Use Lee County’s resident-information lookup as a starting point, then confirm the provider with the utility. Water and wastewater service may involve different arrangements.

Do not infer the source only from “Fort Myers,” “North Fort Myers” or “Lehigh Acres” in the mailing address. Service boundaries and municipal boundaries answer different questions.

Where to begin

Property contextPrimary starting point
Cape Coral city waterCity of Cape Coral water-quality report directory and utilities FAQ
City of Fort Myers utility customerCity of Fort Myers drinking-water report directory
FGUA customer in Lee CountyFGUA system information and customer support
Provider uncertainLee County resident lookup, current bill and provider confirmation
Private wellFlorida Department of Health well-testing guidance and an appropriate laboratory

Read a report with the date and system in view

The report year generally describes the sampling period, while the publication date may be later. Check the system name, sample period, units, ranges and any explanatory notes. Do not treat the highest reported result as the concentration at every home.

Cape Coral’s utilities FAQ states a typical city-water hardness of 4–5 gpg. This is a city-source statement, not a test result for all Lee County homes. A treatment recommendation should distinguish published source information from a sample collected at the property.

Reports, notices and private plumbing

An annual report and an active notice serve different purposes. Check the utility directly for current boil-water or service notices; this resource is not a live alert feed. Plumbing within a property can also affect what reaches a tap.

For private wells, use a testing plan appropriate to the property and follow laboratory collection instructions. If a flood or another event may have affected the well, ask the health department about safe use and retesting rather than waiting for the next routine sample.

Common questions

No. Public systems, private wells and individual sample conditions differ. Identify the source and use the right evidence.

It describes the system and sampling period shown. A current property-specific question may require additional information or testing.

Sources & further reading

Primary references for this guide. Confirm current requirements and notices with the responsible authority.

How we prepare these guides

General information helps you prepare. Actual conditions, equipment instructions and the responsible authority determine the work at your property.